We at Benner's Gardens are confident that we provide the highest quality fence materials, accessories and tools available. If for any reason you are dissatisified with your purchase, we will accept unused material in the original packaging within 30 days of the initial purchase, subject to a 20% restocking fee.
*PAYPAL: If your order was payed for via PayPal, you will be responsible for any fees & charges from PayPal associated with your order.
Please call our Customer Service Department at 1-800-244-3337 to obtain a Return Authorization Number (RMA) prior to making any returns.
Customer is responsible for all shipping charges. Please allow 2-4 weeks after material is received for return payment credit processing.
Items sent back by any other method cannot be guaranteed a refund.
Posts and Sleeves are NOT returnable!
Open Kits and components can not be returned!
Discount & Promo-Code Policy
Don't forget to add your email to our email list!
Benner's Gardens offers discounts throughout the year on our fencing materials and accessories.
New customers who sign up will also receive a 10% discount code to apply to your first order.
** PLEASE NOTE: Discount codes must be entered and applied to your order BEFORE entering your payment information and submitting your order.
Unfortunately, we are not able to apply a discount to a previously submitted order for a refund. Please save your discount code and use it on your next order!
Within 1 business day of an order, we are able to apply an account credit to use for your next order, with an applicable promo-code. Under no circumstances will we issue a monetary refund for promo-codes and discounts.
Having trouble with a promotion code? No problem! Give us a call and we will be happy to help!
Benner's Gardens reserves the right to change our prices without prior notice. For larger orders, Benner's Gardens prefers to ship via Common Carrier.
If you are able to receive a pallet, please call for the most accurate price quote.